Shipping Policy
Welcome to Krimoro!
We strive to ensure your shopping experience is as seamless and enjoyable as possible. Below, you'll find all the details regarding our shipping process.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Standard Shipping: 7-10 business days
Express Shipping: 4-7 business days
Note: Delivery times do not include processing time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can use this number to monitor the progress of your shipment.
Shipping Issues
If your order arrives damaged, incomplete, or incorrect, please email us at info@krimoro.com within 7 days of receiving your package.
We will work with you to resolve the issue promptly.
Undeliverable Packages
If a package is returned to us due to an incorrect address or if it was unclaimed, the customer will be responsible for any reshipping fees.
Lost or Stolen Packages
Zindero is not responsible for lost or stolen packages marked as delivered.
Please contact the shipping carrier directly or reach out to us at info@krimoro.com for assistance.
Contact Us
If you have any questions or concerns regarding your shipment, please don’t hesitate to contact us at info@krimoro.com.