Privacy Policy

Last updated: June 9, 2025

This Privacy Policy describes how Krimoro (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from krimoro.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.

Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information including your username, password, security questions, and other information used for account security purposes.

Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals, or gift cards, or purchases.

Loyalty points/product reviews/referrals/gift cards saved.

Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and related functionalities.

Marketing and Advertising: We may use your personal information for marketing purposes, such as sending promotional communications via email, text, or postal mail, and showing you relevant ads.

Security and Fraud Prevention: We use your information to detect and prevent fraud, illegal activities, or misuse of our Services.

Communicating with You and Service Improvement: We use your information to provide customer support and continuously improve our Services.

Cookies
We use Cookies to power and improve our Site and Services, and to run analytics to better understand user interaction. For more information, see Shopify’s cookie policy at https://www.shopify.com/legal/cookies.

Most browsers automatically accept Cookies, but you can manage preferences through your browser settings. Blocking Cookies may affect your experience on our Site.

Our website also recognizes the Global Privacy Control (GPC) signal. Other than the GPC, we do not recognize other “Do Not Track” signals.

How We Disclose Personal Information
We may share your personal information:

With vendors who perform services for us (like payment processors, shipping companies, analytics providers).

With business and marketing partners.

When directed or consented to by you.

Within our company group.

As part of a business transaction (e.g., merger, acquisition).

To comply with legal obligations or defend rights.

We have disclosed the following categories of personal information in the past 12 months: identifiers, customer records, commercial information, usage data, and geolocation data.

We may have “sold” or “shared” identifiers, commercial information, and usage data for advertising purposes.

Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those third parties if you choose to visit their sites.

Children's Data
Our Services are not intended for children. We do not knowingly collect information from individuals under 16 years old.

Security and Retention of Your Information
We implement reasonable security measures, but no system is completely secure. We retain personal information only as long as needed for legitimate purposes.

Your Rights
Depending on your location, your rights may include:

Accessing personal information we hold about you.

Requesting deletion of your information.

Correcting inaccurate information.

Receiving a portable copy of your data.

Restricting processing of your data.

Withdrawing consent.

Managing communication preferences.

You may exercise these rights by contacting us using the information below.

Complaints
You may lodge a complaint with us or your local data protection authority if you believe we have mishandled your information.

International Users
Your personal data may be processed outside of your country. If we transfer data outside of Europe, we will rely on standard contractual clauses or other recognized transfer mechanisms.

Contact
If you have any questions, or if you would like to exercise your rights, you can reach us at: